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Sean Reinhart, acting director of the Hayward Public Library, CA, says the “Fines-Free” Library Loan Program, the first of its kind, aims to lure back library users who find their accounts blocked—20% of total users—and give up on the library. (Hayward has a service population of 150,000, with a main library and a branch, and a collection of some 160,000 items.)
Read the rest of the article for details and implications, HERE.
What do you think?
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